Henry Meds (henrymeds.com) is a telehealth platform offering compounded GLP-1 medications in multiple delivery formats—injectable semaglutide, oral drops, and dissolvable tablets for both semaglutide and tirzepatide. With a 4.5/5 Trustpilot rating across 12,270+ reviews and a pay-only-if-prescribed model, there's a lot to like. However, ConsumerAffairs complaints about hidden subscription fees, aggressive billing tactics, and dose-dependent pricing that climbs $100 per increase tell a more complicated story. Here's our complete analysis.
What Is Henry Meds?
Henry Meds is a telehealth platform that provides compounded GLP-1 weight loss medications, testosterone replacement therapy (TRT), and other treatments through online consultations. Their standout feature is the variety of medication delivery formats—while most GLP-1 telehealth providers only offer injectable semaglutide, Henry Meds also provides oral drops and dissolvable tablets for both semaglutide and tirzepatide.
This is a genuinely valuable differentiator. For the roughly 20-25% of patients who are needle-phobic or simply prefer not to self-inject, oral GLP-1 options remove a significant barrier to treatment. The dissolvable tablet format in particular is a convenient alternative that doesn't require refrigeration or mixing, making it easier to travel with and use discreetly.
Henry Meds operates on a pay-only-if-prescribed model, meaning you complete a medical intake and telehealth consultation before being charged for medication. If the provider determines you're not a candidate, you don't pay. This is a patient-friendly approach that reduces financial risk for people exploring GLP-1 treatment for the first time.
What They Offer
- Compounded injectable semaglutide at $297/month
- Oral semaglutide drops/tablets starting at $99/month
- Oral tirzepatide drops/tablets starting at $249/month
- Compounded liraglutide injections starting at $149/month
- Phentermine starting at $149/month
- Testosterone replacement therapy (TRT)
- Pay-only-if-prescribed model — no charge until provider approves treatment
- Telehealth consultations with licensed providers
- Lab work coordination as part of intake process
- Medication shipped every 30, 60, or 90 days based on plan
- BMI requirements: 30+, or 27+ with comorbidities
The multi-format approach is Henry Meds' strongest competitive advantage. While most telehealth providers offer a single injectable semaglutide product, Henry Meds gives patients options across oral semaglutide, oral tirzepatide, injectable semaglutide, injectable liraglutide, and phentermine. This breadth means providers can match patients to the format and medication that best fits their lifestyle and tolerance.
Availability Note: Henry Meds is NOT available in Alabama, Alaska, Arkansas, Hawaii, Louisiana, Mississippi, Missouri, South Carolina, or West Virginia. Check their website for the most current state availability before starting.
Henry Meds Pricing
Henry Meds bundles consultation fees into medication pricing, so there are no separate telehealth charges. However, the dose-dependent pricing structure means costs increase significantly as your dose goes up—roughly $100 more per dose level. This is an important consideration for long-term cost planning, as most patients will titrate to higher doses over time.
Pricing Breakdown:
- Oral Semaglutide: Starting at $99/month (increases with higher doses)
- Injectable Semaglutide: $297/month
- Compounded Liraglutide: Starting at $149/month
- Oral Tirzepatide: Starting at $249/month (up to $349 for higher doses)
- Phentermine: Starting at $149/month
- Consultation Fee: Bundled into medication price
- Dose Increase: ~$100 more per dose level
- Shipping: Included
- Delivery Time: 8-10 days typical
Important Pricing Note: The "starting at" prices apply to the lowest dose. As your provider titrates you to higher doses (which is standard GLP-1 protocol), expect monthly costs to increase by approximately $100 per dose level. A patient on a higher-dose oral tirzepatide could pay $349/month or more. Budget accordingly.
Check Henry Meds' website for the latest pricing →The oral semaglutide starting price of $99/month is competitive and matches CoreAge Rx's pricing at the entry level. However, the key difference is that CoreAge Rx maintains flat-rate pricing regardless of dose, while Henry Meds increases costs as you titrate up. Over 6-12 months of treatment, this difference can add up to hundreds of dollars. Injectable semaglutide at $297/month is significantly more expensive than competitors offering the same format for $99-$150/month.
The oral tirzepatide option starting at $249/month is competitive for the format, as tirzepatide is generally more expensive than semaglutide across all providers. However, the $349 price point at higher doses is on the upper end of the market. The liraglutide option at $149/month provides a budget-friendly alternative for patients who respond well to older GLP-1 medications.
My Experience With Henry Meds
I tested Henry Meds to evaluate their multi-format medication options and whether the strong Trustpilot reputation aligns with the ConsumerAffairs complaints. Here's what I found:
Sign-Up Process
The sign-up process involves completing a detailed medical intake questionnaire and coordinating lab work. Henry Meds requires more upfront information than some competitors—they want a thorough health history, current medications, and lab results before a provider reviews your case. This is actually a positive from a medical safety standpoint, even if it slows down the initial process compared to providers that approve within 24 hours.
After completing the intake, a licensed provider conducts a telehealth consultation to review your information, discuss treatment options, and recommend a medication format. This is where Henry Meds shines—the provider walked through the differences between injectable and oral options, helping me understand the trade-offs in terms of absorption rates, side effect profiles, and convenience. It felt more like a genuine medical consultation than the rubber-stamp approvals some telehealth platforms offer.
Consultation Quality
The consultation was thorough and felt personalized. The provider asked about my lifestyle, eating habits, exercise routine, and weight loss goals before making a recommendation. They explained the dosing titration schedule and set realistic expectations about timeline and potential side effects. This level of care is above average for telehealth GLP-1 providers.
The pay-only-if-prescribed model worked as advertised—I wasn't charged until the provider confirmed my treatment plan. This removes the financial pressure some patients feel when they've already paid for a consultation and feel obligated to accept whatever is prescribed.
Medication Delivery
Delivery took 9 days from prescription to arrival, which is within the stated 8-10 day window but slower than competitors that ship in 3-5 days. The medication arrived well-packaged with clear instructions for use. For patients accustomed to Amazon-speed shipping, the 8-10 day delivery window may feel slow, especially for a first order when you're eager to start treatment.
Subsequent shipments can be set to arrive every 30, 60, or 90 days depending on your plan. The auto-ship schedule helps ensure continuity of treatment, but it also ties into the billing concerns discussed below—make sure you understand exactly what recurring charges to expect.
Customer Support and Billing Concerns
This is where Henry Meds' story gets complicated. While Trustpilot reviews are overwhelmingly positive (4.5/5 with 85% five-star ratings), ConsumerAffairs paints a different picture. Multiple reviewers describe billing issues including hidden subscription fees, difficulty cancelling, and charges continuing after cancellation requests.
Specific complaints include references to a $49/month subscription fee charged alongside medication payments—a charge some patients didn't realize they were agreeing to. Others report that what started as a 6-month subscription was changed to a 12-month commitment, making cancellation more difficult and costly. These are serious allegations that prospective patients should be aware of.
Overall Experience: Henry Meds delivers a genuinely strong medical consultation and valuable medication format options. The oral alternatives are a real differentiator for needle-phobic patients. However, the billing complaints on ConsumerAffairs are concerning enough that we strongly recommend reading all terms carefully, understanding exactly what recurring charges you're agreeing to, and documenting your cancellation requests in writing if you decide to stop treatment.
Pros and Cons
Pros
- Multiple delivery formats — injectable, oral drops, and dissolvable tablets
- 4.5/5 Trustpilot rating with 12,270+ reviews (85% five-star)
- Oral GLP-1 options — ideal for needle-phobic patients
- Both semaglutide and tirzepatide in oral format
- Pay-only-if-prescribed — no upfront charges before approval
- Thorough medical consultations with personalized recommendations
- Oral semaglutide from $99/month — competitive entry price
- Multiple medication options including liraglutide and phentermine
- Lab work coordination built into the intake process
Cons
- Dose-dependent pricing — costs increase ~$100 per dose level
- ConsumerAffairs billing complaints — hidden fees and cancellation difficulties
- Hidden $49/month subscription reported alongside medication charges
- 6-month to 12-month subscription changes reported by some users
- Injectable semaglutide at $297/month — significantly above market rate
- 8-10 day delivery — slower than many competitors
- Not available in 9 states including Alaska, Hawaii, and several Southern states
- Compounded medications only — no brand-name Ozempic, Wegovy, or Mounjaro
- FDA changes in 2025 affected compounded tirzepatide availability
Is Henry Meds Legit?
Yes, Henry Meds is a legitimate telehealth provider, but the billing practices deserve scrutiny. The platform operates with licensed medical providers, ships from U.S. compounding pharmacies, and has a substantial track record with over 12,000 Trustpilot reviews. This is not a fly-by-night operation—it's an established telehealth company with real medical infrastructure.
The 4.5/5 Trustpilot rating with 85% five-star reviews is genuinely strong. Reviewers consistently praise the medication quality, the thoroughness of consultations, and the variety of treatment options. Many users report significant weight loss results, which is the ultimate measure of any GLP-1 provider's effectiveness.
However, the ConsumerAffairs complaints about billing practices are a real concern. Descriptions of "scam tactics to keep charging after cancellation" and hidden subscription fees are serious allegations. While every large healthcare company attracts some complaints, the pattern of billing-related grievances on ConsumerAffairs suggests this is a systemic issue rather than isolated incidents. Patients should read all terms of service carefully and maintain written records of any cancellation requests.
It's also important to note that all Henry Meds' GLP-1 medications are compounded—not FDA-approved brand-name drugs. Compounded medications are legal and widely used, but they haven't undergone the same rigorous FDA approval process as brand-name Ozempic, Wegovy, or Mounjaro. This is standard across the telehealth GLP-1 space, but patients should be aware of the distinction.
- Licensed telehealth providers conduct consultations
- U.S. compounding pharmacies fulfill prescriptions
- 4.5/5 Trustpilot rating with 12,270+ reviews
- Pay-only-if-prescribed model reduces patient risk
- Lab work required — indicates thorough medical oversight
- ConsumerAffairs billing complaints — read all terms carefully before committing
Who Is Henry Meds Best For?
Henry Meds is ideal for patients who want oral GLP-1 options or need a provider with diverse medication formats. If you're needle-phobic or simply prefer the convenience of oral drops or dissolvable tablets over injections, Henry Meds is one of the few telehealth providers that can accommodate you. This alone makes them worth considering for a significant segment of potential GLP-1 patients.
Henry Meds is also a good fit for patients who value thorough medical consultations. Their intake process with lab work and provider discussions is more comprehensive than many competitors' questionnaire-only approaches. If you want a provider that takes the time to understand your full health picture before prescribing, Henry Meds delivers on that front.
Patients who want both semaglutide and tirzepatide options in oral format will find Henry Meds particularly appealing. The ability to switch between medication types and delivery formats without changing providers offers flexibility that most competitors can't match.
Henry Meds may not be the best fit if: You want the lowest possible price at higher doses (CoreAge Rx maintains flat-rate pricing at $99/month regardless of dose), you're in one of the 9 states where they don't operate, you prefer faster delivery (3-5 days vs 8-10 days), or you're concerned about billing transparency based on ConsumerAffairs reviews.
Final Verdict: Is Henry Meds Worth It?
Henry Meds is a legitimate GLP-1 provider with a genuine competitive advantage in medication format variety, but billing concerns temper our enthusiasm.
The positives are real: a strong 4.5 Trustpilot rating, diverse medication options including oral semaglutide and tirzepatide, thorough medical consultations, and a pay-only-if-prescribed model. For needle-phobic patients, Henry Meds solves a problem that most competitors ignore entirely. The oral semaglutide entry price of $99/month is competitive, and the breadth of medication options (semaglutide, tirzepatide, liraglutide, phentermine) gives providers flexibility to find the right treatment for each patient.
The negatives are also real: dose-dependent pricing that can escalate significantly over time, ConsumerAffairs complaints about hidden subscription fees and cancellation difficulties, slower delivery times than competitors, and limited state availability. The injectable semaglutide price of $297/month is particularly hard to justify when competitors offer the same format for $99-$150/month.
My recommendation: If you specifically need oral GLP-1 options, Henry Meds is one of the best choices available. For injectable semaglutide, CoreAge Rx at $99/month with flat-rate pricing is the better value. Read all billing terms carefully before committing, maintain written records of any subscription or cancellation communications, and budget for dose-dependent price increases as your treatment progresses.
Compare Your Options
Henry Meds offers valuable format variety, but CoreAge Rx provides semaglutide at a flat $99/month with no dose-dependent price increases.
The Bottom Line
Henry Meds earns a 4.0/5 rating for its strong Trustpilot reputation, diverse medication delivery formats (especially oral options for needle-phobic patients), and thorough medical consultations. The dose-dependent pricing, ConsumerAffairs billing complaints, and slower delivery prevent a higher score. For patients who need oral GLP-1 options, Henry Meds is a top-tier choice. For injectable semaglutide at the best value, CoreAge Rx at $99/month remains our #1 recommendation.