LumiMeds is a Las Vegas-based telehealth platform offering compounded GLP-1 medications at fixed prices regardless of dosage. That pricing model is genuinely appealing, and the inclusion of a registered dietitian is unusual in this space. However, a September 2025 FDA warning letter about misleading marketing claims, combined with reports of attempted suppression of negative reviews, puts a significant asterisk next to everything they do. Here is our honest, research-backed review.
What Is LumiMeds?
LumiMeds is a telehealth platform founded in 2023 and based in Las Vegas, Nevada. They specialize in compounded GLP-1 weight loss medications, including semaglutide and tirzepatide, as well as NAD+ therapy. The company is LegitScript certified, which is a positive signal for legitimacy.
What initially drew our attention to LumiMeds is their fixed-pricing model. Unlike many competitors who increase prices as your dosage goes up, LumiMeds charges the same monthly rate regardless of what dose you are on. This is a genuine differentiator in an industry where dose escalation often means surprise cost increases. For patients on higher maintenance doses, this could represent meaningful savings compared to providers with tiered pricing.
LumiMeds also includes access to a registered dietitian as part of their service, which is unusual among telehealth weight loss providers. Most competitors offer only physician or nurse practitioner consultations, so having a dietitian in the mix adds a layer of nutritional guidance that can genuinely support better outcomes.
What They Offer
- Compounded Semaglutide (injectable)
- Compounded Tirzepatide (injectable)
- NAD+ therapy
- Initial telehealth visit with a licensed physician
- Registered dietitian consultation included
- Monthly follow-up appointments
- Real-time physician support
- Prescription and medication included in pricing
- Nationwide delivery
- No membership or enrollment fees
- Klarna payment option available
Contact Information: Phone: (415) 968-0890 | Email: help@lumimeds.com | Hours: Mon-Fri 7AM-7PM PST, Sat-Sun 8AM-4PM PST
LumiMeds Pricing
Compounded Semaglutide
- Monthly: $189/month
- 3-Month Plan: $399 ($133/month)
Compounded Tirzepatide
- Monthly: $279/month
- 3-Month Plan: $649 ($216/month)
- Starter 3-Month Plan: $399
NAD+ Therapy
- Monthly: $249/month
- 3-Month Plan: $499 ($166/month)
The standout feature of LumiMeds' pricing is that it is fixed regardless of dosage. Whether you are on a starter dose or a full maintenance dose of semaglutide, you pay the same $189/month. Many competitors charge more as your dose increases, so this flat-rate model is genuinely appealing, especially for long-term use. The 3-month plans offer additional savings, bringing semaglutide down to $133/month.
That said, even at $133/month on the 3-month plan, LumiMeds is still more expensive than CoreAge Rx at $99/month. And CoreAge Rx does not have an FDA warning letter on their record. For the month-to-month semaglutide price of $189, the gap widens further. The inclusion of a dietitian helps justify some of the premium, but it is worth considering whether that extra service is worth nearly double the cost.
One note: despite LumiMeds claiming "transparent" pricing, some independent reviewers have pointed out that the pricing tiers displayed on their website can be confusing, with multiple offers on the same page that are not always easy to compare. We noticed this as well during our research.
Note: Pricing is accurate as of this writing. LumiMeds may update their pricing or run promotions.
Check LumiMeds' website for the latest pricing →My Experience Researching LumiMeds
We conducted extensive research into LumiMeds, analyzing their website, public reviews, regulatory filings, and customer feedback across multiple platforms. Here is what we found.
The Good: Customer Service and Results
Across Trustpilot reviews, a consistent theme emerges: many customers praise LumiMeds' customer service. Individual staff members are frequently called out by name for going above and beyond. Customers report that when the service works well, it works very well. Quick weight loss results are commonly reported, with some customers noting significant progress within the first few weeks of treatment.
The inclusion of a registered dietitian is a real differentiator. Nutritional guidance alongside GLP-1 medication can meaningfully improve outcomes, and most competitors do not offer this. If you take advantage of the dietitian consultations, you are getting more comprehensive care than many higher-priced providers offer.
The Concerning: Review Suppression Attempts
Multiple Trustpilot reviewers have reported that LumiMeds attempted to have their negative reviews removed by flagging them as "defamatory." This is a significant red flag. When a company actively tries to suppress negative feedback rather than addressing it, it erodes trust. Legitimate providers respond to criticism transparently rather than trying to make it disappear.
We also found reports of customers being "ghosted" after being promised refunds. Several BBB-style complaints describe scenarios where customers were told they would receive refunds for unfulfilled orders, only to have communication stop entirely. Cancellation policies have also been described as rigid, with some customers reporting difficulty navigating portal changes during the cancellation process.
The Serious: FDA Warning Letter
FDA Warning Letter (September 9, 2025): The FDA reviewed LumiMeds' website and found false and misleading claims about their compounded semaglutide and tirzepatide products. Specifically, LumiMeds' marketing materials implied that their compounded medications were equivalent to FDA-approved brand-name drugs (like Ozempic and Mounjaro) — which they are not.
Compounded medications are not FDA-approved and do not undergo the same rigorous testing as brand-name drugs. Implying equivalence is both misleading and potentially dangerous for patients who may not understand the distinction. This warning letter is a matter of public record and represents a serious regulatory concern.
The FDA warning letter is the single biggest issue with LumiMeds. While many telehealth providers sell compounded GLP-1 medications, not all of them receive formal warnings from the FDA about their marketing practices. The fact that LumiMeds made claims implying their compounded products were equivalent to FDA-approved drugs suggests either a deliberate attempt to mislead customers or a serious lapse in compliance oversight. Neither explanation is reassuring.
To be clear: compounded medications from licensed pharmacies can be safe and effective. Many patients use them successfully. But a company should never misrepresent what those products are. The FDA warning letter directly undermines LumiMeds' claims of transparency and trustworthiness.
Pros and Cons
Pros
- Fixed pricing regardless of dosage — a real differentiator
- Registered dietitian included with service
- LegitScript certified
- No membership or hidden fees
- 3-month plans offer additional savings
- Strong individual customer service (staff praised by name)
- Weekend support hours available
- Klarna payment option for flexibility
- Both semaglutide and tirzepatide offered
- Nationwide delivery
Cons
- FDA warning letter (Sept 2025) for misleading marketing claims
- Attempts to suppress negative Trustpilot reviews
- Reports of being ghosted after refund promises
- Rigid cancellation policies and portal confusion
- More expensive than CoreAge Rx ($99/month)
- Confusing pricing tiers despite claiming transparency
- Compounded medications only — no brand-name options
- Fulfillment timing complaints from some customers
Is LumiMeds Legit?
LumiMeds is a real company with LegitScript certification, which means they have passed a third-party verification process for operating a legitimate telehealth pharmacy. They employ licensed physicians and work with compounding pharmacies to dispense medications. In that sense, yes, they are a legitimate operation.
However, "legitimate" and "trustworthy" are not always the same thing. The September 2025 FDA warning letter is a matter of public record and directly addresses misleading claims on LumiMeds' website. A company can be legally operating while still engaging in marketing practices that the FDA considers false or misleading.
The attempt to suppress negative Trustpilot reviews by reporting them as defamatory further complicates the trust picture. Trustworthy companies respond to criticism openly and use it to improve. Trying to silence unhappy customers is a pattern that should give any potential customer pause.
What we can confirm about LumiMeds:
- LegitScript certified telehealth platform
- Licensed physicians conduct consultations
- Compounding pharmacies are used for medication fulfillment
- Based in Las Vegas, NV with verifiable contact information
- Founded in 2023
- Received an FDA warning letter in September 2025 for misleading marketing
- Multiple reports of review suppression attempts on Trustpilot
- Mixed customer experiences with cancellations and refunds
Our Take: LumiMeds is legally operating, but the FDA warning letter and review suppression attempts are genuine concerns that potential customers should weigh carefully. We recommend reviewing the FDA warning letter yourself before making a decision.
Who Is LumiMeds Best For?
Despite the concerns outlined above, there is a narrow audience for whom LumiMeds might make sense. If you specifically value fixed-dose pricing (meaning your cost does not increase as your dosage goes up) and want access to a registered dietitian as part of your weight loss program, LumiMeds offers a combination that is hard to find elsewhere.
LumiMeds could be a fit if you are already on a higher maintenance dose and want to avoid the dose-based price increases common with other providers. The 3-month semaglutide plan at $133/month with a dietitian included is not a terrible deal in isolation. The tirzepatide starter 3-month plan at $399 is also competitively positioned for someone wanting to try tirzepatide without a long commitment.
That said, we have a hard time giving a full-throated recommendation given the FDA warning letter. For most people, CoreAge Rx at $99/month offers excellent value without any regulatory red flags. If you want the dietitian component, you can often find that through your primary care provider or a separate telehealth nutrition service while using a more affordable GLP-1 provider.
If you do choose LumiMeds, we recommend:
- Starting with a month-to-month plan rather than committing to 3 months upfront
- Documenting all communications, especially regarding pricing and cancellation
- Understanding that their compounded medications are not the same as brand-name Ozempic or Mounjaro
- Reading the FDA warning letter for yourself
- Being proactive about getting the dietitian consultations you are paying for
Final Verdict: Is LumiMeds Worth It?
LumiMeds has some genuine strengths — fixed-dose pricing, a registered dietitian, and LegitScript certification — but the September 2025 FDA warning letter is a serious concern that cannot be overlooked.
We rate LumiMeds 3.3 out of 5. The fixed pricing model is one of the best in the industry, and the dietitian inclusion is a real value-add. Many individual customer service interactions are clearly excellent, with staff members frequently praised by name. These are not the marks of a fundamentally bad company.
However, the FDA warning letter changes the calculus significantly. When a federal agency formally tells a company that its marketing is misleading, that matters. The attempts to suppress negative Trustpilot reviews compound the trust issue. And the reports of rigid cancellations, ghosted refund requests, and fulfillment timing problems suggest operational inconsistencies that do not match the "transparent" brand LumiMeds tries to project.
At $189/month for semaglutide (or $133/month on the 3-month plan), you are paying a premium over providers like CoreAge Rx at $99/month. CoreAge Rx has no FDA warning letters, strong customer reviews, and transparent operations. For most people seeking affordable, reliable GLP-1 treatment, that is the better choice.
Compare Your Options
CoreAge Rx offers compounded semaglutide at $99/month with no FDA warnings, strong customer reviews, and straightforward pricing. If you want reliable GLP-1 treatment at a better price, CoreAge Rx is our top recommendation.
The Bottom Line
LumiMeds is not a scam, and some customers have genuinely positive experiences. But with an FDA warning letter on record and a pattern of suppressing negative reviews, there are better options available. Unless you specifically need fixed-dose pricing and a built-in dietitian, we recommend looking at providers with cleaner track records first.