Priority Meds Weight Loss Reviews – Suspended Trustpilot Rating and 195 BBB Complaints

Priority Meds Online Care (prioritymedsonline.com / prioritymeds.com) is a Clearwater, Florida-based telehealth provider offering compounded GLP-1 medications. On paper, they claim "the lowest price in the industry" and "same price for all dosages" — but they refuse to display pricing on their website. Dig deeper, and the picture turns alarming: Trustpilot has suspended their rating for fake reviews, 70% of their 143 reviews are one-star, the BBB has given them an F rating with 195 complaints, and customers describe "intentional incompetence and malice." At 1.5/5, this is the lowest rating we have ever given a GLP-1 provider. Here is our complete analysis.

What Is Priority Meds?

Priority Meds Online Care is a telehealth company based in Clearwater, Florida that provides compounded semaglutide and tirzepatide prescriptions through an online platform. The process involves a 3-minute online questionnaire reviewed by US-licensed doctors, with medication dispensed from 503A compounding pharmacies and shipped via free overnight cold shipping.

The company markets itself aggressively, emphasizing rapid approvals, low prices, and convenient access to GLP-1 medications. They operate under both prioritymedsonline.com and prioritymeds.com. On the surface, their offering sounds similar to dozens of other telehealth GLP-1 providers. However, the volume and severity of consumer complaints paint a dramatically different picture than the marketing suggests.

What immediately stands out is the lack of pricing transparency. While Priority Meds claims to offer the "lowest price in the industry" and "same price for all dosages," they do not display any actual pricing on their website. To find out what you will pay, you must complete their questionnaire and provide personal information first. This is a common tactic among providers with pricing practices they prefer not to make publicly comparable.

What They Claim to Offer

• Compounded Semaglutide — pricing undisclosed
• Compounded Tirzepatide — pricing undisclosed
• 3-minute online questionnaire for prescriptions
• US-licensed doctors review submissions
• 503A compounding pharmacies
• Free overnight cold shipping
• "Lowest price in the industry" — unverifiable claim
• "Same price for all dosages" — pricing not shown on site

Priority Meds Pricing

Priority Meds does not publicly disclose their pricing. This alone is a significant red flag. Legitimate providers are transparent about costs because they want informed customers. Providers that hide pricing typically do so because their billing practices do not hold up to scrutiny.

The hidden pricing combined with widespread reports of unauthorized recurring charges creates a deeply concerning pattern. When a company refuses to show pricing upfront, enrolls customers in recurring payments without clear consent, and then makes cancellation nearly impossible, that is not a billing error — that is a business model built on deceptive practices.

For comparison, CoreAge Rx charges a transparent $99/month for compounded semaglutide with no hidden fees, no recurring charge surprises, and easy cancellation. The difference in approach could not be more stark.

My Experience With Priority Meds

Researching Priority Meds was one of the most concerning reviews we have conducted. The sheer volume and consistency of negative consumer reports across multiple independent platforms made this provider impossible to recommend.

Trustpilot Analysis

Trustpilot has taken the extraordinary step of suspending Priority Meds' rating. This is not something Trustpilot does lightly — it means their fraud detection systems identified patterns consistent with fake or manipulated reviews. Of the 143 reviews analyzed before suspension, 70% were one-star ratings and only 17% were five-star. The five-star reviews show patterns consistent with the fake review activity that triggered the suspension.

The one-star reviews describe a consistent pattern: customers ordering what they believe is a one-time purchase, then discovering recurring charges on their credit card statements. When they attempt to cancel, they encounter a bureaucratic maze of unresponsive customer service, hold times, and transfers that never resolve the issue. Multiple reviewers independently describe the same experience, which lends significant credibility to these complaints.

BBB Complaint Analysis

The Better Business Bureau has assigned Priority Meds an F rating — the lowest possible grade. The company is not BBB-accredited and has accumulated 195 complaints. The BBB specifically notes that Priority Meds has "failed to resolve underlying cause(s) of a pattern of complaints." This language from the BBB is significant: it means the complaints are not isolated incidents but a systematic pattern the company has refused to address.

The complaints cluster around several themes: deceptive billing practices, secret recurring charges, non-delivery of medication, impossible cancellation processes, and aggressive phone harassment when customers dispute charges. One reviewer described the experience as "intentional incompetence and malice" — language that reflects the frustration of dealing with a company that appears designed to make resolution difficult.

Customer Support

Consumer reports consistently describe customer support as either unreachable or actively unhelpful. Customers report long hold times, being transferred repeatedly without resolution, and receiving contradictory information about their accounts. Some report that after attempting to cancel, they received aggressive follow-up calls pressuring them to continue service rather than processing their cancellation.

Perhaps most troubling, multiple customers report that the only way they could stop recurring charges was to cancel their credit card entirely. When a customer's only recourse is to cancel their payment method rather than work with the company, that speaks volumes about the provider's intentions.

Pros and Cons

Is Priority Meds Legit?

The evidence overwhelmingly suggests Priority Meds engages in predatory business practices. While the company technically operates as a registered business and uses licensed doctors, the pattern of consumer harm documented across multiple independent platforms raises serious concerns about their legitimacy as a trustworthy healthcare provider.

Trustpilot suspending a company's rating for fake reviews is an extremely rare and serious action. It means their automated fraud detection — which analyzes review patterns, timing, language, and sourcing — identified review manipulation severe enough to warrant a public suspension. Combined with the fact that 70% of organic reviews are one-star, this paints a picture of a company that both delivers poor service and attempts to cover it up with manufactured positive reviews.

The BBB's F rating and specific language about "failed to resolve underlying cause(s) of a pattern of complaints" is equally damning. The BBB gives companies opportunities to address complaint patterns before downgrading them. An F rating means Priority Meds either could not or would not fix the systemic issues causing consumer harm.

• Trustpilot rating suspended — fake review detection triggered
• 70% one-star reviews — overwhelmingly negative authentic feedback
• F BBB rating — lowest possible grade, not accredited
• 195 BBB complaints — systematic pattern of harm
• No pricing transparency — costs hidden until after sign-up
• Documented pattern of unauthorized charges
• No LegitScript certification found

Who Is Priority Meds Best For?

We cannot identify a scenario where Priority Meds would be the best choice for any patient. The volume and severity of consumer complaints, combined with the suspended Trustpilot rating and F BBB grade, make this provider too risky regardless of whatever pricing they may offer behind their gated sign-up process.

If you are looking for affordable compounded GLP-1 medications, CoreAge Rx offers transparent pricing at $99/month for semaglutide with none of the red flags associated with Priority Meds. If you value flexibility and no-commitment purchasing, providers like Bliv offer pay-as-you-go models with LegitScript certification and strong Trustpilot ratings.

The GLP-1 telehealth market has enough legitimate, well-reviewed providers that there is no reason to risk your money or personal information with a company carrying this many documented complaints of predatory behavior.

Final Verdict: Is Priority Meds Worth It?

No. We strongly advise against using Priority Meds Online Care.

At 1.5/5, this is the lowest rating we have given any GLP-1 provider we have reviewed. The red flags are not subtle or ambiguous — they are severe, well-documented, and consistent across multiple independent platforms. A Trustpilot rating suspended for fake reviews. An F rating from the BBB with 195 complaints. Customers describing "intentional incompetence and malice." Secret recurring charges. Impossible cancellations. Aggressive phone harassment. These are not the characteristics of a company experiencing growing pains. These are the hallmarks of predatory practices.

The fact that Priority Meds refuses to display pricing on their website — while simultaneously claiming to offer the "lowest price in the industry" — tells you everything you need to know about their approach to transparency. Legitimate providers show their prices because they stand behind them. Providers that hide pricing do so because the billing experience will not match customer expectations.

Our recommendation: Avoid Priority Meds entirely. For reliable, transparent GLP-1 treatment, CoreAge Rx at $99/month remains our top recommendation — with clear pricing, no hidden charges, and easy cancellation. Your health and your credit card deserve better than what Priority Meds has consistently delivered to its customers.

The Bottom Line

Priority Meds Online Care is a provider we cannot recommend. With a suspended Trustpilot rating for fake reviews, an F BBB rating with 195 complaints, hidden pricing, secret recurring charges, and well-documented predatory billing practices, the risks far outweigh any potential benefit. There are too many trustworthy GLP-1 providers available to justify gambling on one with this track record. Choose a provider that respects your time, your money, and your health.