RNK Health Weight Loss Reviews – Hidden Pricing & Billing Red Flags

RNK Health (rnkhealth.com) is a telehealth weight loss provider offering GLP-1 medications like tirzepatide and semaglutide, along with NAD+ injections and Sermorelin. They advertise personalized treatment plans, 1-on-1 coaching, and availability in all 50 states. However, their Trustpilot profile tells a concerning story: a 3.5/5 rating with 186 reviews that are highly polarized — 53% five-star and 32% one-star. With no publicly disclosed pricing, no BBB profile, and a 71/100 Scamadviser trust score, there are several red flags to unpack. Here's our full analysis.

What Is RNK Health?

RNK Health is a telemedicine-based weight loss provider that operates under multiple domains — rnkhealth.com, myrnk.com, and rnkhealthmeds.com. This multi-domain approach is unusual for a legitimate healthcare provider and can make it harder for consumers to verify the company's identity and track record. The company offers GLP-1 weight loss medications through virtual consultations with healthcare providers.

Their service model includes telemedicine consultations, personalized treatment plans, and 1-on-1 coaching. They claim availability across all 50 states with no waitlists, which is a convenience advantage. However, the lack of transparent pricing on their website means you must contact them directly before knowing what you'll pay — a practice that often signals higher-than-average costs or aggressive sales tactics.

Unlike providers that let you see pricing upfront and complete the entire process online, RNK Health requires direct contact to get started. This adds friction to the buying process and prevents easy price comparison, which is a disadvantage in a market where transparency is increasingly expected.

The addition of NAD+ injections and Sermorelin alongside GLP-1 medications positions RNK Health as a broader wellness provider rather than a pure weight loss clinic. While this variety may appeal to some patients, it also raises the question of whether the company is spreading its operational focus too thin — particularly given the fulfillment and billing complaints documented in customer reviews.

What They Offer

• Compounded Tirzepatide — pricing not disclosed
• Compounded Semaglutide — pricing not disclosed
• NAD+ Injections for cellular health and energy
• Sermorelin for growth hormone support
• Telemedicine consultations with healthcare providers
• 1-on-1 coaching and personalized treatment plans
• Available in all 50 states with no waitlists
• Multiple website domains — rnkhealth.com, myrnk.com, rnkhealthmeds.com

RNK Health Pricing

RNK Health does not publicly disclose their pricing. You must contact them directly to learn what their medications and services cost. This is a significant red flag in a market where competitors like CoreAge Rx clearly list $99/month for semaglutide on their website.

The lack of pricing transparency is especially concerning given the billing complaints on Trustpilot. When customers don't have clear documentation of what they agreed to pay, disputing unauthorized charges becomes a he-said-she-said situation. Providers who list their prices publicly have a strong incentive to honor those prices consistently.

My Experience With RNK Health

I researched RNK Health extensively by analyzing their Trustpilot reviews, checking their BBB status, reviewing their Scamadviser profile, and evaluating their website and service claims. Here's what I found across these data points:

Sign-Up Process

The sign-up process requires contacting RNK Health directly since there's no self-serve pricing or plan selection on their website. This is a departure from the streamlined, fully-online experiences offered by most modern telehealth providers. Positive reviewers note that initial communication is quick and the team is responsive during the onboarding phase.

However, the lack of a transparent self-serve process means you're relying on sales representatives to explain pricing and terms — creating room for miscommunication. Multiple negative reviewers describe confusion about what they were actually purchasing, particularly around supply duration and payment schedules.

Consultation Quality

RNK Health offers telemedicine consultations and touts personalized treatment plans with 1-on-1 coaching. Satisfied customers praise the personalized attention and coaching support. However, Trustpilot reviews reveal a troubling pattern: healthcare providers no-showing scheduled appointments. When you're paying for medical consultations and your provider doesn't show up, that's a serious service failure.

Medication Delivery & Packaging

This is where RNK Health's most concerning issues emerge. Multiple reviewers report medications being shipped to the wrong address — a serious problem with prescription medications that require proper handling. Even more alarming, reviewers report that medications arrive without proper temperature control or cold-chain packaging.

GLP-1 medications like semaglutide and tirzepatide are temperature-sensitive and can lose potency or become unsafe if not stored and shipped properly. Receiving injectable medication without adequate temperature control raises legitimate safety questions about whether the medication will be effective when you use it. Reputable providers use insulated packaging with cold packs to maintain proper temperatures during transit — this should be a non-negotiable standard for any provider shipping injectable medications.

Billing & Refund Issues

The billing complaints are the most damaging aspect of RNK Health's profile. One customer reported being owed $1,198 in refunds due to double-billing — that's not a minor accounting error, that's a significant financial impact. Other reviewers describe being charged for 3-month supplies while only receiving the first month of medication, and auto-payment charges being applied without clear consent.

The pattern of auto-payment charges without consent is particularly concerning. When a provider stores your payment information and charges it without explicit authorization for each transaction, it creates a power imbalance that's difficult to resolve — especially when the provider also doesn't have a BBB profile where you can file formal complaints.

Pros and Cons

Is RNK Health Legit?

RNK Health appears to be a real business that does deliver medications to some customers successfully, but the trust signals are weak compared to better-reviewed competitors. The 3.5/5 Trustpilot rating with 186 reviews is mediocre, and the polarized distribution (53% five-star, 32% one-star) suggests an inconsistent experience rather than a reliably good one.

The absence of a BBB profile is notable. While not having a BBB profile doesn't automatically mean a company is illegitimate, it does mean there's no independent dispute resolution channel and no public complaint history to review. The 71/100 Scamadviser trust score falls into the "medium to low risk" category — not an outright scam warning, but well below the confidence level you'd want for a healthcare provider handling your prescriptions and billing information.

Operating under three different domains — rnkhealth.com, myrnk.com, and rnkhealthmeds.com — is unusual for a legitimate healthcare business. Most established providers operate under a single, well-known domain. Multiple domains can make it harder for customers to verify legitimacy and can complicate the process of researching reviews and complaints.

The highly polarized Trustpilot distribution is itself a warning sign. A healthy business typically shows a bell curve or skews heavily positive. When you see 53% five-star and 32% one-star with very little in between, it suggests that the company either delivers well or fails catastrophically — with little middle ground. That level of inconsistency is not what you want from a healthcare provider managing your prescriptions and billing.

• Trustpilot: 3.5/5 with 186 reviews — highly polarized
• BBB: No profile found
• Scamadviser: 71/100 trust score — medium to low risk
• Pricing transparency: None — must contact for pricing
• Multiple domains: rnkhealth.com, myrnk.com, rnkhealthmeds.com
• Billing complaints: Double-billing, unauthorized charges, refund delays

Who Is RNK Health Best For?

Honestly, it's difficult to recommend RNK Health over better-reviewed alternatives. If you're specifically looking for a provider that offers 1-on-1 coaching alongside GLP-1 medications, and you're willing to accept the risks identified in this review, RNK Health does provide that service. Some customers have genuinely positive experiences.

However, with hidden pricing, a 32% one-star review rate, no BBB profile, and documented billing and fulfillment problems, most patients would be better served by a provider with transparent pricing and a stronger track record. The risk of double-billing, receiving medication without proper temperature control, or having your provider no-show an appointment is not worth taking when reliable alternatives exist.

RNK Health is not the best fit if: You want transparent upfront pricing, you want strong third-party trust signals (BBB profile, high Scamadviser score), you're concerned about billing accuracy, or you need reliable medication packaging with temperature control. For most patients, CoreAge Rx at $99/month with transparent pricing is a safer choice.

If you do decide to try RNK Health despite these concerns, take precautions: get all pricing and terms in writing before providing payment information, use a credit card (not debit) for chargeback protection, document every communication, and verify your shipping address is correct before each order. These steps can help protect you if billing or fulfillment issues arise.

Final Verdict: Is RNK Health Worth It?

RNK Health has too many billing and fulfillment red flags to recommend over established alternatives like CoreAge Rx.

The combination of hidden pricing, a 32% one-star Trustpilot rate, no BBB profile, a 71/100 Scamadviser score, documented double-billing (one customer owed $1,198), medications shipped to wrong addresses, and no temperature control on packaging paints a picture of a provider with serious operational inconsistencies. While 53% of reviewers gave five stars, nearly a third had experiences bad enough to leave one-star reviews — those are not good odds for your health and finances.

The multiple website domains (rnkhealth.com, myrnk.com, rnkhealthmeds.com) add unnecessary confusion to an already opaque operation. When a provider won't even tell you what their medications cost until you contact them, that's a fundamental transparency problem in a market where competitors openly list their prices.

My recommendation: Skip RNK Health and go with CoreAge Rx at $99/month. You get transparent pricing, no hidden fees, and a proven track record without the billing and fulfillment risks documented in RNK Health's reviews. Your health and finances deserve a provider you can trust consistently — not one that works great for half its customers and fails severely for a third.

The Bottom Line

RNK Health offers GLP-1 medications with personalized coaching, but hidden pricing, a polarized 3.5/5 Trustpilot rating, no BBB profile, documented double-billing issues, and medication packaging concerns make it a risky choice. With nearly a third of customers leaving one-star reviews, the odds of a smooth experience are not in your favor. CoreAge Rx at $99/month with transparent pricing remains our recommended alternative.