Rx Pros Health Weight Loss Reviews – Competitive Pricing, Concerning BBB Record

Rx Pros Health (rxproshealth.com / rxpros.com) is a telehealth provider offering compounded semaglutide with B12 at $99.99/month and tirzepatide with B6 at $175.99/month. Their 4.6 Trustpilot rating across 5,510 reviews is genuinely strong. But the story underneath is more complicated: an F rating from the BBB, 121 complaints with an 89% non-response rate, a registered agent address in Wyoming instead of a real office, and a pattern of billing problems that undermine the competitive pricing. Here's our complete analysis.

What Is Rx Pros Health?

Rx Pros Health is an online telehealth platform that provides compounded GLP-1 weight loss medications. Their listed address is in Sheridan, Wyoming, though this appears to be a registered agent address rather than a physical business location—a common practice among online businesses but one that reduces transparency. The company operates through rxproshealth.com and rxpros.com.

The model is straightforward: you complete a health questionnaire, a licensed U.S. provider reviews it (typically within 24 hours), and if approved, your medication ships with climate-controlled packaging. Provider communication happens via text-based support rather than phone calls. The standout feature is that their medications include vitamin additions—B12 with semaglutide and B6 with tirzepatide—which is a nice touch that most competitors don't offer.

The stark disconnect between their 4.6 Trustpilot rating (76% five-star reviews) and their F BBB rating is the defining story of this provider. That gap suggests many customers have positive experiences, but those who encounter problems face a company that appears unwilling to resolve complaints through official channels.

What They Offer

• Compounded Semaglutide+ (with B12) at $99.99/month
• Compounded Tirzepatide+ (with B6) at $175.99/month
• Same price for all dosages — no price increases as you titrate up
• Licensed U.S. provider consultation included
• Medical approval within 24 hours
• Climate-controlled shipping included
• Text-based provider support
• No membership fees

The B12 and B6 additions are worth noting. Vitamin B12 supports energy production and neurological function, both of which can be affected during caloric restriction. Vitamin B6 plays a role in metabolism and neurotransmitter synthesis. While these additions alone won't make or break your weight loss, they're a thoughtful inclusion that most competitors charge extra for or don't offer at all.

Rx Pros Health Pricing

At $99.99/month for semaglutide, Rx Pros Health is only $0.99 more than CoreAge Rx—making them one of the most competitively priced providers on paper. The flat pricing across all dosages is also appealing, since many providers charge more as you move to higher doses.

The tirzepatide pricing at $175.99/month is also competitive, falling below the industry average of $250-$400/month. The B12 and B6 additions are a genuine value-add—these vitamins support energy levels and metabolism during weight loss and are typically sold separately by other providers. However, the billing complaints on the BBB paint a different picture of the actual cost experience for some customers.

One particularly troubling BBB pattern involves customers who purchased annual plans at a discounted rate, only to receive three months of medication before the company stopped fulfilling orders—while keeping the full annual payment. When these customers attempted to get refunds or remaining medication, they reported receiving no response. This transforms competitive pricing into a significant financial risk for anyone considering a multi-month commitment.

My Experience With Rx Pros Health

I evaluated Rx Pros Health to see whether the competitive pricing holds up against the BBB concerns. Here's what I found:

Sign-Up Process

The sign-up process is standard for telehealth: select your medication, complete a health questionnaire, and wait for provider approval. The website is functional but not as polished as some competitors. One immediate concern flagged in BBB complaints is that some customers report being charged a $99 admin fee before even completing the questionnaire—meaning you could be out money before knowing if you'll be approved.

The questionnaire covers standard health screening questions—medical history, current medications, BMI, and weight loss goals. This is typical for GLP-1 telehealth providers and is necessary for safe prescribing. What's less typical is the reported upfront admin fee, which other providers like CoreAge Rx and Bliv do not charge.

Consultation Quality

The consultation is handled by licensed U.S. providers who review your health questionnaire. Approval typically comes within 24 hours. Communication with providers happens through text-based messaging, which is convenient but impersonal. There are no phone consultations or video visits available, which some patients may find inadequate for discussing a prescription medication with real side effects.

Text-based consultations are increasingly common in telehealth, and for straightforward prescriptions they can be perfectly adequate. The concern here isn't the text format itself—it's the combination of text-only communication with the demonstrated pattern of non-responsiveness. If your provider only communicates via text and also has a track record of not responding to complaints, you're left with very few options when you need help.

Medication Delivery

When things work as intended, many Trustpilot reviewers report positive delivery experiences. The climate-controlled shipping is a genuine advantage for injectable medications that can degrade in heat—semaglutide and tirzepatide are sensitive to temperature extremes, and improper shipping can reduce effectiveness. This is a detail that shows Rx Pros Health understands medication handling requirements.

However, BBB complaints reveal a troubling pattern: one customer paid for a full year of medication but received only three months' worth, with the company becoming unresponsive when the issue was raised. Other customers report delays in receiving shipments with no communication about the status of their orders.

Customer Support

This is where the experience breaks down. Rx Pros Health offers text-based support only—there is no phone number to call. For routine questions this may be adequate, but when billing problems or medication issues arise, the lack of phone support makes resolution difficult. The BBB data tells the story: of 121 complaints filed, 108 received no response from the business. That 89% non-response rate is among the worst we've seen in the GLP-1 telehealth space.

Pros and Cons

Is Rx Pros Health Legit?

Rx Pros Health is a real company that delivers real medication, but their BBB record raises serious accountability questions. The 4.6 Trustpilot rating with 5,510 reviews is not manufactured—that volume of reviews with 76% five-star ratings indicates many genuinely satisfied customers. People are receiving medication and losing weight. The 3% one-star rate on Trustpilot is also relatively low.

However, the BBB profile paints a concerning picture. The F rating is driven by 121 complaints, of which 108 received no response from the business. The BBB also specifically requested that Rx Pros Health remove unsubstantiated health claims from their advertising—the company did not respond. When a business ignores both customer complaints and regulatory requests at this rate, it signals a pattern rather than isolated incidents.

The Sheridan, Wyoming address is a registered agent location, not an actual office. This is legal and common among online businesses, but it means there's no physical location where the company actually operates. Combined with text-only support and the BBB non-response pattern, it creates a transparency gap that's hard to overlook. For context, providers like CoreAge Rx and Bliv operate from verifiable business locations, which provides an additional layer of accountability.

• 4.6 Trustpilot with 5,510 reviews — genuinely strong
• F BBB rating — 121 complaints, 89% unanswered
• BBB advertising violations — unsubstantiated claims, no response
• Registered agent address — not a real business location
• Licensed U.S. providers — consultations are legitimate
• Pattern of billing complaints — auto-renewal, admin fees, unfulfilled orders

Who Is Rx Pros Health Best For?

Rx Pros Health may appeal to budget-conscious patients who value the B12/B6 vitamin additions and are comfortable with the risk profile. If your order goes smoothly—as it does for the majority of Trustpilot reviewers—you'll get competitively priced GLP-1 medication with a nice vitamin bonus at a price that's nearly identical to CoreAge Rx. The 76% five-star rate on Trustpilot shows that most customers do have a positive experience.

The flat pricing across all dosages is particularly appealing for patients who know they'll need higher doses over time. Many providers increase pricing as dosage increases, but Rx Pros Health charges the same $99.99 or $175.99 regardless of dose level. This could represent meaningful savings over a full treatment course compared to providers that charge $150-$200/month at higher semaglutide dosages.

Rx Pros Health is not the best fit if: You want a provider with a strong BBB record, you value phone support for resolving issues, you prefer a company with a verifiable physical business location, or you want confidence that billing problems will be resolved promptly. For those priorities, CoreAge Rx at $99/month offers similar pricing with significantly better accountability.

We also cannot recommend Rx Pros Health for anyone considering a multi-month or annual plan. The BBB complaints about unfulfilled annual subscriptions make single-month orders the only advisable approach—if you choose to use this provider at all. Paying month-to-month limits your financial exposure if service quality drops or the company becomes unresponsive.

Final Verdict: Is Rx Pros Health Worth It?

Rx Pros Health has competitive pricing and a strong Trustpilot presence, but the F BBB rating and pattern of ignoring complaints make it a risky choice.

The numbers look good on paper: $99.99/month semaglutide with B12, $175.99/month tirzepatide with B6, 4.6 Trustpilot across 5,500+ reviews, flat pricing at all dosages, and no membership fees. The B12 and B6 additions are a genuine value-add that most competitors don't include. If everything goes according to plan, Rx Pros Health delivers a solid product at a competitive price.

But reliability is what separates a good deal from a risky one. In healthcare, consistency matters more than the lowest price. You need to trust that your medication will arrive on time, that your provider will respond to questions, and that billing will be handled transparently. The Trustpilot data suggests this happens most of the time. The BBB data suggests that when it doesn't, you're on your own.

The problem is what happens when things don't go according to plan. An F BBB rating, 121 complaints with 89% going unanswered, billing disputes involving auto-renewal and unfulfilled annual plans, a registered agent address instead of a real office, and advertising violations flagged by the BBB—all ignored. This is not a provider that demonstrates accountability when problems arise.

My recommendation: At just $0.99/month more than CoreAge Rx, the pricing advantage is negligible. CoreAge Rx offers semaglutide at $99/month with a significantly stronger accountability record. For a near-identical price, you get the peace of mind that comes with a provider who actually responds when issues arise. The B12/B6 additions are nice but not worth the risk profile that comes with Rx Pros Health's complaint history. When you're trusting a company with your health and your credit card, responsiveness matters more than a dollar.

The Bottom Line

Rx Pros Health offers competitive GLP-1 pricing with B12/B6 vitamin additions and a strong Trustpilot presence. But the F BBB rating, 121 unanswered complaints, registered agent address, and billing problems create too many red flags to recommend over CoreAge Rx at nearly the same price. When two providers cost virtually the same, choose the one that answers when something goes wrong. A $0.99/month savings is not worth the risk of joining the 89% of complainants who never heard back.