ShedRx Weight Loss Reviews – Wide Product Range, Major Red Flags

ShedRx (shedrx.com, which redirects to tryshed.com) is a telehealth weight loss platform based in Gilbert, Arizona offering one of the widest medication menus in the GLP-1 space — compounded injectables, liquid drops, lozenges, oral tablets, brand-name options, and even longevity products. Pricing starts at $199/month with a "lose 10% of your body weight or money back" guarantee. The Trustpilot rating sits at 4.4/5 with 376 reviews, but the BBB profile tells a very different story: 211 complaints (167 in just the past 12 months), a 2.96/5 customer review score, and the BBB is actively evaluating their complaint pattern. Here's our full analysis.

What Is ShedRx?

ShedRx is a telehealth weight loss provider operating under two brand names — ShedRx and Shed — with two domains (shedrx.com and tryshed.com). Based in Gilbert, Arizona, they position themselves as a comprehensive weight loss platform offering far more than just GLP-1 injectables. Their medication menu includes compounded semaglutide and tirzepatide, brand-name Wegovy and Zepbound, liquid drops, lozenges, oral tablets, and combination therapies.

Beyond weight loss medications, ShedRx also offers longevity products including NAD+, glutathione, and sermorelin — positioning themselves as a wellness brand rather than a pure GLP-1 provider. They include health coaching, unlimited provider appointments, and community access with their plans, which is a more comprehensive service model than many competitors.

The weight loss guarantee is a notable differentiator: ShedRx promises that if you don't lose at least 10% of your body weight, you get your money back. This is a bold claim that few competitors make, and it suggests confidence in their protocols — though the terms and conditions of such guarantees always deserve careful reading.

What They Offer

• Compounded Semaglutide starting at $199/month
• Compounded Tirzepatide starting at $199/month
• Brand-name Wegovy and Zepbound available
• Liquid drops at $229/month
• Lozenges at $199/month
• Oral tablets and combination therapies
• Longevity products — NAD+, glutathione, sermorelin
• Health coaching included with plans
• Unlimited provider appointments
• Community access for peer support
• Weight loss guarantee — lose 10% of body weight or money back

ShedRx Pricing

ShedRx pricing starts at $199/month — exactly double what CoreAge Rx charges for compounded semaglutide at $99/month. The variety of medication formats is impressive, but the premium pricing across the board is hard to ignore.

The variety of medication formats — injectables, drops, lozenges, and tablets — does provide options for patients who have difficulty with self-injection. However, the price premium is steep compared to competitors offering comparable compounded medications. The brand-name options (Wegovy, Zepbound) are a nice addition for patients with insurance coverage or those who prefer FDA-approved formulations, though pricing for these is not prominently listed.

My Experience With ShedRx

I evaluated ShedRx to determine whether the wide product variety and weight loss guarantee justify the premium pricing and the troubling BBB complaint volume. Here's what I found:

Sign-Up and Branding Confusion

The first thing you notice is the dual branding. Searching for "ShedRx" leads to shedrx.com, which immediately redirects to tryshed.com where the company is branded simply as "Shed." This kind of brand inconsistency can be confusing for new customers and raises questions about why the company operates under two different names. It also makes it harder to research the company, as reviews may appear under either name.

The sign-up process walks you through selecting a medication format and completing a health questionnaire. The variety of options — injectables, drops, lozenges, tablets — is genuinely impressive and gives patients more choices than most competitors. The unlimited provider appointments promise is also appealing, suggesting ongoing medical support rather than a one-and-done prescription.

The BBB Complaint Problem

The most alarming finding is the BBB complaint volume. With 211 total complaints and 167 filed in just the past 12 months, ShedRx has one of the highest complaint rates we've seen among GLP-1 providers. The BBB is actively evaluating their complaint pattern — a step that indicates the volume has reached a level warranting formal review.

Common complaint themes include unauthorized charges appearing after initial orders, non-delivery of medications patients had paid for, and difficulty reaching customer service to resolve billing disputes. Multiple customers have used the word "scam" in their BBB reviews. The 2.96/5 BBB customer review score across 146 reviews paints a starkly different picture than the 4.4/5 Trustpilot rating with 376 reviews.

Medication Variety and Delivery

Where ShedRx genuinely stands out is medication format variety. Most GLP-1 providers only offer compounded injectable semaglutide or tirzepatide. ShedRx adds liquid drops ($229/month), lozenges ($199/month), oral tablets, and combination therapies. For patients with needle phobia or those who simply prefer non-injectable options, this is a meaningful differentiator that few competitors can match.

The availability of brand-name Wegovy and Zepbound is another plus. While most telehealth providers focus exclusively on compounded medications, ShedRx gives patients the option of FDA-approved formulations — useful for those with insurance coverage or who prefer branded products. The longevity product line (NAD+, glutathione, sermorelin) extends the value proposition beyond weight loss alone.

Trustpilot vs. BBB Disconnect

The gap between ShedRx's Trustpilot rating (4.4/5, 76% five-star) and their BBB profile (2.96/5, 211 complaints) is one of the largest disconnects we've seen. While 76% of Trustpilot reviewers gave five stars, 11% gave one star — indicating a polarized customer experience. Some customers have an excellent experience while others encounter serious fulfillment or billing issues.

This type of gap often indicates that the core product and service work well for most customers, but operational and billing systems have significant problems that affect a meaningful minority. When those problems occur, the resolution process appears to be frustrating enough to drive BBB complaints — which requires more effort than a negative Trustpilot review.

Pros and Cons

Is ShedRx Legit?

ShedRx appears to be a real telehealth provider, but the volume of billing and fulfillment complaints raises serious concerns. They are a BBB-listed business in Gilbert, Arizona with an A rating, they offer legitimate GLP-1 medications including brand-name options, and their Trustpilot rating shows that many customers do have positive experiences.

However, the numbers tell a troubling story. 211 BBB complaints is an extraordinarily high number for a telehealth provider, and the fact that 167 of those came in just the past 12 months suggests the problem is getting worse, not better. The BBB is actively evaluating their complaint pattern, which is a step beyond normal complaint processing. The common themes — unauthorized charges, non-delivery, and difficulty getting refunds — point to systemic operational issues rather than isolated incidents.

The dual branding (ShedRx / Shed) and dual domains (shedrx.com / tryshed.com) don't help with trust-building. While there may be legitimate business reasons for this, it can make it harder for customers to research the company and creates an impression of opacity that a company with 211 BBB complaints can't afford.

• BBB-listed in Gilbert, Arizona with A rating (not accredited)
• 211 BBB complaints — 167 in the past 12 months
• 2.96/5 BBB customer reviews across 146 reviews
• 4.4/5 Trustpilot with 376 reviews (76% five-star)
• BBB actively evaluating complaint pattern
• Reports of unauthorized charges and non-delivery

Who Is ShedRx Best For?

ShedRx may appeal to patients who specifically need non-injectable medication formats like liquid drops, lozenges, or oral tablets. If you cannot or will not self-inject, ShedRx's variety of delivery methods is a genuine differentiator that most competitors don't offer. The brand-name options (Wegovy, Zepbound) are also useful for patients with insurance coverage.

The weight loss guarantee could be attractive for patients who want a financial safety net, though you should carefully read the terms and conditions before relying on this promise. The longevity products and health coaching add value for patients looking for a comprehensive wellness approach beyond just weight loss medication.

ShedRx is likely not the best fit if: You want the most affordable option (CoreAge Rx is half the price at $99/month), you're concerned about billing practices (211 BBB complaints is alarming), you prefer companies with consistent branding and reputation, or you prioritize providers with clean BBB records.

Final Verdict: Is ShedRx Worth It?

ShedRx has the product variety, but the fulfillment and billing red flags are too significant to ignore.

On paper, ShedRx offers one of the most comprehensive medication menus in the GLP-1 space. Multiple medication formats, brand-name options, longevity products, health coaching, unlimited appointments, and a weight loss guarantee — it's an impressive offering. If every customer received what they ordered without billing issues, this would be a strong contender.

But 211 BBB complaints with 167 in the past 12 months changes the calculus entirely. Reports of unauthorized charges, non-delivery of paid medications, and the BBB formally evaluating their complaint pattern suggest systemic operational problems. The massive disconnect between Trustpilot (4.4/5) and BBB (2.96/5) confirms a polarized customer experience where things either go well or go very wrong.

At $199/month — double the price of CoreAge Rx — you're paying a premium and accepting more risk. The weight loss guarantee is a nice touch, but it doesn't help if you're dealing with unauthorized charges or medications that never arrive. The dual branding adds unnecessary confusion to an already complicated picture.

My recommendation: Unless you specifically need non-injectable medication formats that only ShedRx provides, there are better options. CoreAge Rx at $99/month offers proven, consistent service at half the price. If you do try ShedRx, monitor your billing statements carefully and document everything.

The Bottom Line

ShedRx offers unmatched medication variety with formats most competitors don't carry, plus a weight loss guarantee that shows confidence in their protocols. However, 211 BBB complaints (167 in 12 months), unauthorized billing reports, non-delivery issues, and dual-brand confusion make it impossible to recommend over providers with cleaner records. At twice the price of CoreAge Rx, the risk-reward simply doesn't add up.