Try Yucca Health Weight Loss Reviews – Telehealth GLP-1 Provider

Yucca Health (tryyucca.com) is a telehealth weight loss platform offering compounded semaglutide+ starting at $146/month and tirzepatide+ starting at $258/month on a 6-month plan. With a 4.5 Trustpilot rating across roughly 556 reviews and claims of 20,000+ prescriptions written, Yucca has built a visible presence in the GLP-1 space. They respond to 100% of negative reviews within 48 hours, which is a strong trust signal. However, alarming billing complaints—including triple-charging and $2,000+ charges with no medication received—combined with no BBB profile and chatbot-only customer service raise real concerns. Here's our complete analysis.

What Is Yucca Health?

Yucca Health is a telehealth platform focused on weight loss through compounded GLP-1 medications, NAD+ therapy, and sermorelin. Their model is fully asynchronous—no live visit is required. You complete a health questionnaire, a provider reviews it within 24 hours, and if approved, medication ships via UPS 2-Day Air from licensed compounding pharmacies.

Yucca markets a 98% success rate and claims over 20,000 prescriptions written. While these are impressive numbers, they are unverified marketing claims with no third-party audit to back them up. The 98% figure, in particular, is unusually high for any medical treatment and should be taken with a grain of salt. That said, the 4.5 Trustpilot rating with 556 reviews does suggest a generally positive patient experience.

What distinguishes Yucca from some competitors is their flexible billing options. They offer monthly, quarterly, and 6-month plans, plus buy-now-pay-later through Klarna, Affirm, and Afterpay. This financial flexibility is convenient, though it can also make it easier for patients to commit to treatment they may struggle to afford long-term.

What They Offer

• Compounded Semaglutide+ starting at $146/month (6-month plan)
• Compounded Tirzepatide+ starting at $258/month (6-month plan)
• NAD+ therapy and sermorelin also available
• No live consultation required — fully asynchronous telehealth
• 24-hour provider review of health questionnaires
• UPS 2-Day Air shipping from licensed compounding pharmacies
• Flexible payment options — Klarna, Affirm, Afterpay accepted
• Monthly, quarterly, or 6-month billing cycles
• New patient promotional discounts up to $400 off
• Claims 98% success rate and 20K+ prescriptions written

Yucca Health Pricing

Yucca Health's pricing is on the higher end for compounded GLP-1 medications, especially when compared to value-focused providers. The best rates require committing to a 6-month plan, and new patients may receive promotional discounts up to $400 off.

At $146/month for semaglutide+ on a 6-month plan, Yucca is $47/month more than CoreAge Rx's $99/month—an annual difference of $564. That's a meaningful premium, and the "starting at" language means actual costs may be higher depending on dosage and plan length. The tirzepatide+ at $258/month is also above average for the compounded market.

The buy-now-pay-later options through Klarna, Affirm, and Afterpay are a double-edged sword. They make treatment accessible to patients who can't pay upfront, but they also suggest that Yucca's pricing may be a stretch for many customers. If you need financing to afford your medication, it's worth asking whether a more affordable provider would be a better long-term fit.

My Experience With Yucca Health

I evaluated Yucca Health to test their onboarding process, customer service responsiveness, and whether their Trustpilot reputation holds up under scrutiny. Here's what I found:

Sign-Up Process

The sign-up process is fully online and straightforward. You select a medication, choose your billing plan (monthly, quarterly, or 6-month), complete a health questionnaire, and submit for provider review. No video call or phone consultation is needed. The 24-hour provider review timeline is standard for the industry, and the UPS 2-Day Air shipping is faster than many competitors who use standard ground shipping.

One concern during sign-up: the dosing guidance was not clearly outlined upfront. Several Trustpilot reviewers noted confusion about titration schedules and what to expect at different dosage levels. For a medication with dose-dependent side effects, this lack of clarity is a meaningful gap.

Customer Support

Customer support was a mixed experience. Yucca Health's 100% response rate to negative Trustpilot reviews within 48 hours is genuinely impressive—many providers ignore negative feedback entirely. This shows active reputation management and a willingness to engage with unhappy customers.

However, the actual support experience can feel impersonal. Several reviewers reported chatbot-only customer service when trying to resolve issues, with difficulty reaching a real person. For a healthcare provider, this is concerning. When patients have questions about medication dosing or billing disputes, a chatbot is not an adequate substitute for human support.

Billing Concerns

The most alarming findings in our research involved billing. Multiple reviewers reported being triple-charged for orders, and at least one reviewer described being charged over $2,000 with no medication received. These are not minor inconveniences—they are serious financial issues that can erode trust quickly. While the overall Trustpilot score remains positive, these billing complaints suggest systemic issues with payment processing or order management.

The early renewal processing (5-7 days before cycle end) also caught some customers off guard. If you plan to cancel, you need to act well before your renewal date to avoid being charged for another cycle. The no-returns policy on shipped medications means once it's sent, you're responsible for the charge regardless.

Pros and Cons

Is Yucca Health Legit?

Yucca Health appears to be a legitimate telehealth provider, but with notable gaps in accountability. The 4.5 Trustpilot rating across 556 reviews is a genuine positive signal, and the 100% response rate to negative reviews demonstrates active engagement with customer concerns. Being ranked #52 of 147 in Health & Beauty on Trustpilot puts them in the top third of their category.

However, the absence of a BBB profile is a concern. The Better Business Bureau provides an independent accountability layer that helps consumers resolve disputes. Without it, customers who experience billing issues—like the triple-charging and $2,000+ charges described in reviews—have fewer recourse options. Responding to Trustpilot reviews is not the same as having a formal dispute resolution process.

The 98% success rate claim is unverified marketing. No third-party audit or clinical study backs this number, and it's unusually high for any medical treatment. Similarly, the "20,000+ prescriptions written" claim, while plausible given their review volume, is self-reported. Patients should evaluate Yucca based on verified signals—Trustpilot reviews, shipping speed, pricing transparency—rather than unverifiable marketing statistics.

• 4.5 Trustpilot rating with active review management
• 100% negative review response rate — strong engagement
• Licensed compounding pharmacies for medication fulfillment
• No BBB profile — reduced accountability
• Billing complaints — triple-charging and large unauthorized charges reported
• Unverified marketing claims — 98% success rate, 20K+ prescriptions

Who Is Yucca Health Best For?

Yucca Health may suit patients who value fast shipping and flexible payment options. The UPS 2-Day Air shipping is faster than the standard 3-5 day ground shipping from most providers. If getting your medication quickly matters to you, Yucca has an advantage here. The Klarna, Affirm, and Afterpay integrations also make it accessible if you prefer to spread payments over time.

Patients interested in a broader treatment menu—NAD+ therapy, sermorelin, in addition to GLP-1 medications—may appreciate the variety. The multiple billing cycle options (monthly, quarterly, 6-month) provide flexibility in how you commit financially, and the new patient discounts up to $400 can offset the initial cost difference.

Yucca Health may not be the best fit if: You want the lowest price (CoreAge Rx is $47/month cheaper for semaglutide), you want a provider with BBB accountability, you prefer live consultations with your prescribing physician, or you are concerned about billing reliability based on reported issues.

Final Verdict: Is Yucca Health Worth It?

Yucca Health is a mixed bag—decent Trustpilot reputation and responsive to complaints, but more expensive than CoreAge Rx with some billing red flags that cannot be ignored.

The 4.5 Trustpilot rating and 100% negative review response rate are genuinely positive indicators. These show a provider that cares about public perception and engages with unhappy customers. The fast UPS 2-Day Air shipping and flexible payment options add convenience. The product range beyond standard GLP-1 medications (NAD+, sermorelin) gives patients more treatment options under one roof.

On the other hand, at $146/month for semaglutide+ on a 6-month commitment, you're paying $47/month more than CoreAge Rx's $99/month with no long-term commitment required. The billing complaints—triple-charging and $2,000+ unauthorized charges—are alarming despite the overall positive Trustpilot score. The absence of a BBB profile means customers have fewer formal options for dispute resolution. And chatbot-only support for a healthcare provider is a real limitation.

My recommendation: Yucca Health is a legitimate option with some genuine strengths, but the billing concerns and higher pricing make it hard to recommend over CoreAge Rx. For best value and reliability, CoreAge Rx at $99/month remains our top pick. If you do choose Yucca, monitor your billing carefully and cancel well before your renewal date if you decide to stop.

The Bottom Line

Yucca Health has a decent Trustpilot reputation and responds actively to customer complaints, but at $146/month it's significantly pricier than CoreAge Rx with concerning billing reports and no BBB profile for accountability. The fast shipping and flexible payments are nice perks, but they don't outweigh the cost premium and billing reliability concerns. Proceed with caution, and consider CoreAge Rx for better value.